All Test Preparation course products (IAS/PSC) come with a trial period of 7 days and school learning products come with a trial period of 15 days. Within the 15 days of delivery, you can refund the product in case you do not like it.
A Refund Request will be deemed valid only if it is made through an email to firstname.lastname@example.org or by calling us on +91-7012547610 within 15 days from delivery.
For the return of product(s) damaged at the time of delivery, the shipping charges shall be borne by the Company. However, for return any of the product(s) for any other reasons, it shall be the responsibility of the User to arrange for the return of such canceled product(s) and the shipping charges shall be borne by such User.
We request you not to accept any product package that seems to be tampered with, opened or damaged at the time of delivery. The products must be returned in the same condition as delivered by the Company. Any products returned showing signs of any use or damage in any manner shall not be accepted for return.
No Refund will be provided after 15 days from delivery.
The product should be returned along with the original invoices.
Refunds shall be made to bank account within 10 working days of receipt of products.